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Frequently Asked Questions

Answers to the most common questions. Can't find what you're looking for? Give us a call — we're always happy to help.

General
Yes. Action Plumbing & Heating is fully Gas Safe registered and qualified for all domestic gas work. Registration details can be verified on the official Gas Safe Register website. Your safety is always the top priority.
Yes. Full public liability insurance is in place, so you can have complete peace of mind. Details available on request.
Based in Caerphilly, Action Plumbing & Heating covers Cardiff, Newport, Pontypridd, Bridgend, Blackwood, Bargoed, Aberdare, Ystrad Mynach, and anywhere within about a 40-minute drive. Not sure? Give us a call.
Action Plumbing & Heating was established in 2002 and has served the South Wales community ever since, with over 30 years of hands-on experience in the plumbing and heating trade.
Booking & Pricing
Yes — free, no-obligation quotes are always available. Call Howard to arrange a convenient time for a site visit and honest price. No pressure, no hidden costs.
The easiest way is to call 07985 090031. You can also use the contact form on the website.
Work is carried out on an appointment basis, so availability depends on how busy things are. For most jobs a visit can usually be arranged within a few days. Call to find the earliest available time.
Cash and bank transfer are accepted. Payment is due on completion of the work unless otherwise agreed for larger jobs where a staged payment schedule can be arranged.
Services
Yes. New boilers are supplied and fitted from all major manufacturers including Worcester Bosch, Vaillant, Baxi, Ideal and more. All boiler installations come with the manufacturer's warranty and are registered on the Gas Safe Register.
All major boiler brands are covered including Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm and Alpha. Call to discuss which brand and model would best suit your home.
Yes. Landlord gas safety inspections are carried out and CP12 certificates issued on the day. Action Plumbing & Heating works with individual landlords and letting agents across South Wales.
Yes. All work is fully guaranteed. Boiler installations include the manufacturer's warranty registered on the Gas Safe Register. If there's ever an issue, it will be put right.
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